Google Duo - High Quality Video Calls

Frequently asked questions

• Do I need a Google account to use Google Duo?

  

  No, you don't necessarily need a Google account to use Google Duo. However, on some devices and in certain regions, you might be asked to connect your Duo account to a Google account. This can enable extra features like getting Duo calls on devices where you're signed into Google.
• Is Google Duo free to use?

  

  Yes, it is entirely free to download and use. It uses your device's internet connection to make video or voice calls, so you don't need a separate plan for the app to work. However, do note that data charges may apply if you are using cellular data and not connected to a Wi-Fi network.
• How does the Knock Knock feature of Google Duo work?

  

  The Knock Knock feature of Google Duo allows the recipient to see a live video of the caller before they answer. It is designed to give a preview of the caller's environment, helping to establish context for the call. It works on both Android and iOS devices, but only if the App is opened and the device is unlocked.
• Can I make a group video call on Google Duo?

  

  Yes, it allows group video calls for up to 32 participants. To do this, you simply need to create a group first, and then you can start your video call with all the participants. Google Duo also allows you to save these groups for quick access in the future.
• What distinguishes the app from other video call platforms?

  

  Google Duo stands out from other platforms by providing high-quality video calls. It also offers a "low light mode" that makes it easier for others to see you in poorly lit environments. Additionally, its simple interface and Knock Knock feature provide unique value.
• Is Google Duo secure?

  

  Yes, Google Duo is secure. All Google Duo calls are end-to-end encrypted, which means the calls are secure and private between the caller and the recipient. No one else, not even Google, can see or listen to the calls.
• Can Google Duo be used on a desktop or only mobile devices?

  

  It can be used on both mobile devices and on a desktop. To use Google Duo on a desktop, you simply need to navigate to the Google Duo site using your preferred web browser, verify your number, and start making calls.
• Can I block numbers on Google Duo?

  

  Yes, if you receive an unwanted call from someone, you can block the number on Google Duo. Just select the three-dot menu next to the contact, and select 'Block numbers' from the drop-down menu. Once a contact is blocked, you won't receive calls or messages from that specific number.
• Can I send text messages?

  

  No, Google Duo does not support sending text messages, as it is primarily a video and voice calling application. However, you can send a short video or voice message to your contacts if they can't answer your call or if you'd like to leave them a quick message.